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Lessons From The London High Street

By Pieter Oomens,

The London high street is changing dramatically. Law firms can take valuable lessons from this revolution in retailing.

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Assessing Productivity In The New Post-Pandemic Workplace

By Pieter Oomens,

Of course the title is something of a tease. What will be the workplace in a post-pandemic world?

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Keys To Effective Client Surveys: Ask the right questions the right way

By Pieter Oomens,

How best do I get to understand what the customer (or the case of professional services, the client) wants?

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Success May Not Breed Success

By Pieter Oomens,

The short-seller does not look to resuscitate such a business, but rather how to exploit that disjunction.